DNS and name servers
Point your domain to a website, add records and understand A, CNAME, MX and TXT.
15 guides
- DNS explained: how the internet finds your website and your email Get to grips with DNS, name servers and records – and see which records Sitewig creates for you when your domain uses ns1.sitewig.com and ns2.sitewig.com.
- Change name servers to Sitewig (ns1.sitewig.com and ns2.sitewig.com) Bought your domain somewhere else? Connect it in the control panel and change the name servers to Sitewig – then we set up website, email and SSL automatically.
- Add, edit and delete DNS records in the control panel How to create, change and delete DNS records on your domain at Sitewig – with an explanation of the Type, TTL, Record name and value fields.
- Point your domain to an external app or website platform Use your Sitewig domain for an app or website you have built on an external platform – without moving the domain and without touching your email.
- Point your domain to Shopify, Wix, Squarespace and others – and keep your email with Sitewig Is your shop or website with Shopify, Wix, Squarespace, Webflow, Framer or Ghost? Here is how to point your Sitewig domain there without touching your email.
- A and AAAA records: point your domain to an IP address Point the whole domain or a subdomain to a server with an IP address – either with Change target or with your own A or AAAA record.
- CNAME: create an alias for another host name How to create a CNAME record at Sitewig, why the domain itself cannot be a CNAME, and how to resolve the message Conflict with existing records.
- MX records: control where email to your domain is delivered Use Sitewig Mail with automatic setup, or send your email to another provider such as Microsoft 365 or Google Workspace with Change target.
- TXT records: SPF, DKIM, DMARC and verifying your domain Add a TXT record when Google, Microsoft or another service asks you to verify your domain – and understand SPF, DKIM and DMARC for your email.
- SRV, CAA, NS and other advanced DNS records Create SRV records for things like telephony and Teams, control SSL issuers with CAA, and delegate a subdomain to another provider with NS records.
- TTL and waiting time: why DNS changes do not work straight away Understand TTL and how long it takes before a changed DNS record or new name servers take effect – and what you can do yourself to speed it up.
- Create subdomains (e.g. shop.yourcompany.com) Create a subdomain such as shop.yourcompany.com and point it to a website on your web hosting, another address, an IP address or another host name.
- Redirect your domain to another address (301, 302 and masking) Send visitors from one of your domains on to another website – permanently or temporarily, with or without keeping the path or the address.
- Secondary DNS, DNSSEC and your own name servers For advanced users – let your own name servers fetch a copy of the zone, turn on DNSSEC, and see what applies to your own name servers such as Cloudflare.
- Troubleshooting: the domain does not work after a DNS change Website or email not working after changing name servers or DNS records? Go through the five checks before you contact support.
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