How can we help?

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Reply within 1 working day
Mon–Fri 8:00–17:00 CET
Business: reply within 4 hours
If your whole site is down, we monitor around the clock and start work within 1 hour.

If you write after 17:00 CET or at the weekend, we reply on the next working day.

What is it about?

Choose a topic to see where to write and what we need to help you quickly.

Technical problemWebsite, email, domain or DNS

Write from the email address you signed up with, so we can find your account straight away.

BillingInvoices, payment, VAT or renewal

Buying and quotesQuestions before you choose a plan

Move to SitewigWebsite, email or domain from another provider

Don't cancel with your current provider until the move is finished and checked.

AbuseSpam, phishing or malicious code

DSA or authoritiesPoint of contact under the EU Digital Services Act

For authorities, rights holders and anyone reporting abuse or making a complaint.

Abuse and spam: abuse@sitewig.comSend the address or email it concerns, with full email headers for spam.
EU DSA point of contact: dsa@sitewig.comFor authorities and the European Commission. We accept messages in English and Danish.
Billing: billing@sitewig.comInvoices, payments and invoice corrections.
Complaints: support@sitewig.comEmail support with the subject Complaint. We reply within 5 working days. Terms and conditions
Personal data and GDPR: Privacy policyAccess, correction and deletion of your data.

Compare the plans and pick the one that suits you. If you have questions along the way, support is right here.