Start for free – your first 3 months are freeSee the offer

Online booking

Sync with Google Calendar, Outlook or ICS

Get bookings into your calendar with a calendar link (ICS), and let busy times from an ICS address block new bookings. Google Calendar and Outlook aren't switched on yet.

4 min readUpdated

On this page
  1. Calendar link: see bookings in your calendar
  2. Connect Google Calendar or Outlook
  3. Apple Calendar and other calendars
  4. Bookings in your Sitewig mail calendar
  5. Frequently asked questions
  6. My private appointment doesn't block a time. Why?
  7. How quickly does a new booking appear in Google Calendar?

There are three ways to connect Sitewig Booking with your own calendar. Choose according to what you need:

  • Calendar link (ICS): your Sitewig bookings appear in your calendar. One way only.
  • Connect Google Calendar or Outlook: both ways – busy times in your calendar block bookings, and new bookings can be written into the calendar. Not switched on yet.
  • Add ICS address: Sitewig reads when you are busy from a calendar that isn't Google or Outlook (e.g. Apple iCloud).
Comparison of calendar link, connected calendar and ICS address
Three ways to connect your calendar with Sitewig Booking
MethodStarterPro, Business and Max
Calendar link (ICS) per staff memberYesYes
ICS address (read busy time)YesYes
Google Calendar and OutlookNoNot switched on yet

The calendar link is found on each staff member under Booking → Services → Staff. Tap Calendar link (ICS), copy the link, and add it in your calendar app as a calendar you subscribe to. The link is shown only once. Read more in Add staff and choose who does what.

The calendar link works for all plans with booking, but it only goes one way, and Google can take up to a day to update.

Connect Google Calendar or Outlook

The Connected calendars card with a synced Google calendar and the buttons to connect more
  1. Step 1: Open Connected calendars

    Go to Booking → Settings and scroll down to the Connected calendars card.

  2. Step 2: Choose for whom

    In Applies to, choose Whole business or a specific staff member. Busy times only block the person the calendar is connected to.

  3. Step 3: Connect

    Tap Connect Google Calendar or Connect Outlook. You are sent to Google or Microsoft, where you sign in and give Sitewig access. Afterwards you come back, and it says The calendar is connected.

  4. Step 4: Write bookings to the calendar (optional)

    Turn on Write bookings to the calendar if new bookings should also appear in your Google or Outlook calendar.

  5. Step 5: Check the status

    When the row shows Synced, everything is ready. Sitewig syncs automatically about every 5-15 minutes. If you have just added an appointment, you can tap Sync now.

If you want to stop syncing, tap Disconnect. Busy times then no longer block bookings, but appointments already written to your calendar stay there. If it says Access has expired – connect again, tap Connect again.

Apple Calendar and other calendars

There is no direct connection to Apple iCloud. Use the calendar's secret iCal address instead:

  1. Find the calendar's secret address in iCal format in your calendar app (it typically starts with https:// or webcal://).
  2. In Connected calendars, tap Add ICS address, paste the address into The calendar's secret address (iCal/ICS) and tap Add.

An ICS address is Read-only: Sitewig reads your busy times but doesn't write bookings back. Use the calendar link if you also want to see the bookings in Apple Calendar.

Bookings in your Sitewig mail calendar

If you have a mailbox with Sitewig, bookings can be placed in the Bookings calendar in the mailbox, so you see them in webmail and on your phone. You turn this on under Booking → Settings with Bookings in your Sitewig calendar.

Frequently asked questions

My private appointment doesn't block a time. Why?

If you only use the calendar link, syncing goes one way. Connect the calendar with Connect Google Calendar, Connect Outlook or Add ICS address, and check that Applies to is set to the right staff member.

How quickly does a new booking appear in Google Calendar?

With a connected calendar and Write bookings to the calendar turned on, it comes through at the next sync – normally within 5-15 minutes. With the calendar link, Google decides how often the link is fetched – it can take up to a day.

Read about webshop and booking

Didn't find the answer?

Reply within 1 working day · Mon–Fri 8:00–17:00 CET