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Account and login

Change your password when you're signed in

Change the password for your Sitewig account under Settings → Sign-in and security. Your other devices are signed out straight away.

3 min readUpdated

On this page
  1. Change your password
  2. Password requirements
  3. When you're asked to choose a new password
  4. Frequently asked questions
  5. Will I be signed out on my phone?
  6. Does this change the password for my email?
  7. How often should I change my password?

If you know your current password and are signed in, you can change it directly in the control panel. If you've forgotten it, use Forgot password instead.

Change your password

  1. Step 1: Open Settings

    Sign in to the control panel and choose Settings in the menu under Account. You can also find it by tapping your name at the top right.

  2. Step 2: Find Sign-in and security

    Scroll down to the Sign-in and security card. The first row is called Password. Tap Change.

    The Sign-in and security card with the rows Password, Two-factor sign-in, Sign-in email and Recovery email
    Sign-in and security: 1 Password, 2 Two-factor sign-in, 3 Sign-in email, 4 Recovery email
  3. Step 3: Enter the new password twice

    Enter the new password in New password and again in Repeat password. If you'd like help, tap Suggest password and we'll create a strong, random password and show it so you can save it in your password manager.

  4. Step 4: Save

    Tap Change password. You'll see the message Your password has been changed. All other devices that were signed in to the account are signed out and will need the new password. We also send a receipt to your sign-in email.

The Change password window with two fields, a strength meter and the Change password button
The Change password window
Screenshot of the Sign-in and security card in the control panel
Settings: the Sign-in and security card
Screenshot of the Change password window
The Change password window with the strength meter

Password requirements

Rules in the control panel

Length
At least 12 and at most 128 characters
Characters
At least two kinds: lowercase letters, uppercase letters, digits or symbols
Strength
The meter shows Weak, Fair, Good or Strong
A long phrase is stronger than a short password with special characters
Length beats complexity

If you get an error when you save:

  • At least 12 characters. Make the password longer.
  • Use at least two kinds of characters: lowercase and uppercase letters, digits or symbols. Add a digit or a capital letter, for example.
  • The passwords do not match. The two fields must be exactly the same.

When you're asked to choose a new password

If you see Choose a new password right after signing in, an owner or administrator on the account has set a temporary password for you and required you to change it. Choose a new password following the same rules. You can't use the control panel until you've done so.

Frequently asked questions

Will I be signed out on my phone?

Yes, if you're signed in to the control panel on your phone. The device you change the password from stays signed in.

Does this change the password for my email?

No. Mailboxes have their own password. You change it under Email → Mailboxes.

How often should I change my password?

There's no reason to change a strong, unique password at regular intervals. Change it if you think others know it, or if you've used the same password somewhere else. Also turn on two-factor sign-in.

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