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Troubleshooting

My website is slow – how to make it faster

Is your page slow to load? Measure first, then go for the biggest wins: smaller images, fewer plugins, the latest PHP version, page cache and a CDN where you have one.

3 min readUpdated

On this page
  1. Still slow?
  2. Frequently asked questions
  3. The site is fast for me, but slow for others. Why?
  4. Does my site get slower when lots of people visit?
  5. What can I do if I use the website builder?

A slow website costs you visitors and Google rankings. The good news is that the biggest improvements are usually ones you can make yourself in a few minutes. Take the steps in order – the first typically gives the most.

Five ways to make the site faster: images, fewer plugins, page cache, the latest PHP and CDN
Biggest effect first
  1. Step 1: Measure before you change anything

    Use a free speed tool online, e.g. Google's PageSpeed Insights, and write down the score for both mobile and desktop. That way you can see whether your changes work. The control panel has no speed measurement of its own.

  2. Step 2: Make the images smaller

    Large images are the most common cause of slow pages. Scale images to the size they're displayed at, rarely more than 2000 pixels wide, and save photos as JPG or WebP rather than PNG.

  3. Step 3: Tidy up WordPress

    Every plugin can make the site slower. Delete the plugins you don't use and avoid having several that do the same thing. Use a lightweight theme.

  4. Step 4: Use the latest PHP version

    Newer PHP versions are faster. Go to Web hosting → PHP and choose 8.3 or 8.4 if your website supports it. Test the site afterwards and switch back if anything breaks.

  5. Step 5: Turn on page cache, if you have it

    If your WordPress site has the Page cache card on the website's page under WordPress → Overview, press Turn on page cache. It stores finished pages so visitors who aren't signed in get them faster. The cache is cleared automatically when you publish or change content, and you can press Clear cache yourself.

  6. Step 6: Use a CDN, if your plan has it

    A CDN delivers your files from servers close to the visitor. It's included with Pro and Business. Under Web hosting → CDN you turn it on and off per domain, and you can press Clear CDN cache after major changes.

Still slow?

Measure again and write to support with the address of the slow page and your results before and after. Then we can see whether something on the server is dragging it down.

Frequently asked questions

The site is fast for me, but slow for others. Why?

Your browser has already downloaded the images and files. New visitors have to download everything. Test in a private window to see the site as a new visitor does.

Does my site get slower when lots of people visit?

It can happen during big campaigns. Page cache helps a lot, because the server doesn't have to build the page from scratch for every visitor.

What can I do if I use the website builder?

The images matter most. Upload images at a sensible size and remove sections with heavy videos or lots of images you don't need. Publish again afterwards.

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