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DNS and name servers

MX records: control where email to your domain is delivered

Use Sitewig Mail with automatic setup, or send your email to another provider such as Microsoft 365 or Google Workspace with Change target.

4 min readUpdated

On this page
  1. Choose where your email should go
  2. Use Sitewig Mail
  3. Send your email to another provider
  4. Frequently asked questions
  5. Can I point MX to an IP address?
  6. How long does it take before email arrives in the new place?
  7. How do I set up Microsoft 365 or Google Workspace?
  8. Does changing the email target affect my website?

MX records tell other mail servers where email to @yourcompany.com should be delivered. Each MX record has a host name and a priority: the lowest value is tried first, and higher numbers are used as a fallback.

Mail to contact@yourcompany.com is looked up via MX and delivered to mail.sitewig.com
MX lookup, priority and the three mail targets in Change target

Choose where your email should go

You control your email under Change target → Where should email be delivered?. There are three choices:

ChoiceWhat Sitewig does
Sitewig MailMX, SPF, DKIM and DMARC are set up automatically, and the domain is created in Sitewig Mail.
Own mail server (MX)Email is delivered to the mail servers you enter. Sitewig does not create SPF, DKIM and DMARC.
No emailThe domain rejects email. SPF and DMARC are set to reject, so no one can send email in the domain's name.

Sitewig Mail – what we create for you

MX
mail.sitewig.com with priority 10
SPF (TXT on @)
v=spf1 mx a:mail.sitewig.com ~all
DKIM (TXT)
on the name dkim._domainkey
DMARC (TXT)
on the name _dmarc

Use Sitewig Mail

  1. Step 1: Open Change target

    Choose Domains → My domains, click the domain, and press Change target.

  2. Step 2: Choose Sitewig Mail

    Under Where should email be delivered?, choose Sitewig Mail. Mailboxes on your own domain require a plan with email – the window tells you if your plan does not include it.

  3. Step 3: Save

    Press Save. The records are created automatically. Then create your mailboxes under Email → Mailboxes, and set them up in your email program – for example on iPhone.

Send your email to another provider

If you use, for example, Microsoft 365 or Google Workspace, MX must point to their servers. Find the values in the provider's own guide.

  1. Step 1: Choose Own mail server (MX)

    Press Change target, and choose Own mail server (MX) under Where should email be delivered?.

  2. Step 2: Enter the mail servers

    Enter one mail server per line in the Mail servers (one per line) field – first the priority, then the host name. For example:

    10 mx1.example.com

    20 mx2.example.com

    The Change target window with Own mail server (MX) selected and two mail servers
    Change target → Own mail server (MX)
  3. Step 3: Save

    Press Save. Sitewig replaces the MX record for Sitewig Mail with your mail servers.

  4. Step 4: Add the provider's SPF, DKIM and DMARC

    Sitewig does not create these records when you use another provider. Create them with Add record in the DNS section – the provider tells you what they should contain. See TXT records: SPF, DKIM and DMARC.

The Add record panel with the MX type and the warning about MX and NS
The MX type shows a warning – preferably use Change target

Frequently asked questions

Can I point MX to an IP address?

No. An MX record must point to a host name, for example mail.example.com. If your mail server only has an IP address, first create an A record (for example mail → the IP address) and use mail.yourcompany.com as the mail server.

How long does it take before email arrives in the new place?

Sitewig's name servers have the change within a few minutes, but other mail servers can remember the old MX for up to an hour (the standard TTL). Keep the old mailbox open for a day or so. See TTL and waiting time.

How do I set up Microsoft 365 or Google Workspace?

Follow the steps above with the MX values from the provider's own guide, and then create their SPF, DKIM and DMARC records with Add record.

Does changing the email target affect my website?

No. The email target only changes MX and the related email records.

Read about domains at Sitewig

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