Start for free – your first 3 months are freeSee the offer

SSL, security and backup

Malware scan: how we keep an eye out for malicious code

On Pro, Business and Max we scan all the files on your web hosting for viruses and malicious code every night. See the result, and start an extra scan with Scan now.

2 min readUpdated

On this page
  1. Who has the malware scan?
  2. See the status and start a scan
  3. What do we scan?
  4. Frequently asked questions
  5. Do I get an email if malware is found?
  6. Can I scan a single website?
  7. I have Starter. Can I add malware scan?

Malicious code typically gets in through an out-of-date plugin, a weak password or a file that's uploaded without being checked. With the malware scan we automatically go through all the files on your web hosting every night and show the result in the control panel, so you spot the problem before your visitors or Google do.

Who has the malware scan?

PlanMalware scan
StarterNot included – the page shows Requires Pro
ProIncluded
BusinessIncluded
MaxIncluded
Nightly cycle: the scan is queued overnight, the files are checked, and the result Clean or Malware found is shown in the control panel
Every night we scan all the files on the web hosting

See the status and start a scan

  1. Step 1: Open Malware scan

    Click Security in the left-hand menu and choose Malware scan. Here you see the Scan schedule and Latest scan fields.

  2. Step 2: Start an extra scan

    Press Scan now if you want a scan straight away, for example after you've cleaned up or installed a new plugin. Only one scan can run at a time. If one is already running, you get the message A scan is already running.

  3. Step 3: See the result

    Go to Security → Security. The Malware scan row in the Overview card shows the latest result, and the Latest scans card shows the most recent scans with time and status: Clean means nothing was found, and Malware found means we found at least one suspicious file.

What do we scan?

  • All the files in your web hosting: websites, WordPress installations, uploads and your own scripts.
  • We use a well-known open-source virus scanner with up-to-date signatures.
  • The scan only reads the files. It doesn't delete, change or move anything by itself.

Frequently asked questions

Do I get an email if malware is found?

You can't count on it today. Check the Security page regularly, especially after major changes to your website.

Can I scan a single website?

No, not from the control panel. Scan now always goes through the whole web hosting.

I have Starter. Can I add malware scan?

The malware scan comes with the Pro, Business and Max plans. Change plan under My products if you want it.

Read about free SSL

Didn't find the answer?

Reply within 1 working day · Mon–Fri 8:00–17:00 CET