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AI replies in webmail: how many you get

See how many AI replies in webmail are included in your web hosting or email plan, where to see your usage, and what happens when the monthly limit is used up.

2 min readUpdated

On this page
  1. How many AI replies you get
  2. See your usage
  3. When the limit is used up
  4. Frequently asked questions
  5. What does Sitewig count when I use the AI?
  6. Why can I not see AI in my webmail?

In Sitewig's webmail you can get help from AI when you write emails. Each time you use the AI in webmail, it counts as one AI reply in webmail. The number per month depends on your plan.

How many AI replies you get

Bars showing the number of AI replies in webmail per month: Starter 30, Pro 100, Business 300, Max 600, Essential 30 and Unlimited 300
AI replies in webmail per month

Web hosting plans (per month)

Free
Not included
Starter
30 AI replies
Pro
100 AI replies
Business
300 AI replies
Max
600 AI replies

Email-only plans (per month)

Essential
30 AI replies
Unlimited
300 AI replies

The limits reset on the 1st of every month at midnight UTC, and unused AI replies are not carried over.

See your usage

  1. Step 1: If you have web hosting

    Open the app builder (/apps) via the App builder with its own CMS card on the Website builder page. In the AI this month card, the AI replies in webmail row shows, for example, 12 of 100.

  2. Step 2: If you only have an email plan

    The AI this month card belongs to a web hosting account, so you cannot see it with an email-only plan. The limit is still counted for your account, and the AI in webmail stops when it is used up.

When the limit is used up

Once the month's AI replies are used up, you cannot use the AI in webmail until the limit resets on the 1st. You can still write, send and receive emails as normal.

Frequently asked questions

What does Sitewig count when I use the AI?

The AI replies counter only stores the number of times the AI has been used, not the content of your emails.

Why can I not see AI in my webmail?

AI in webmail is not included in Free. If you have a different plan and cannot find it, contact support.

Read about the website builder

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